August 7, 2020

Tropical Storm Isaias Update #7

Dear Resident,

As of 12:30 this afternoon, JCP&L is reporting 5,845 homes without power, down from 7,517 this morning.  As per my call with JCP&L this morning, there are multiple crews assigned to Marlboro today to continue restoration on the distribution lines. We discussed the specific areas including Greenbriar, Route 520 by Triangle, Tennent Road and Route 79, School Road by Bellavista, Crine Road by Opatut and Pleasant Valley Road areas. JCP&L is still targeting all of these areas to be repaired today. While I am hopeful, I cannot promise all these repairs will be accomplished. I will continue to push to get crews into town until everyone is back on line. Our entire team is working day and night with JCP&L to get power restored as soon as possible. 

As per a Mayor’s conference call, today, JCP&L has submitted a daily Mayors report. According to the report, there are 6 broken poles, 4 circuits beings worked on 19 damaged circuits, 261 damages locations, 5 road closures, and 48 tree cutting locations.  They are expecting to restore 2,227 customers today and an additional 1,970 tomorrow.

Chief Pezzullo asks residents to refrain from approaching JCP&L workers and asking for restoration information.  Although we understand the frustration, it endangers the workers and delays their progress. Further, a crew assigned to do a particular job is not privy to overall restoration information or timelines.   

JCP&L crews are working throughout the Township.  Please note that even if you do not see them parked in your neighborhood, they may be en route to repair the transmission or substation facilities that feed the local network, or on their way to make repairs that must be completed before electricity can safely reach your location. Lines may be damaged in multiple locations, or the problem affecting your service could be located at some distance from your neighborhood.

Altice/Optimum Service – Power must be restored for your home to have service.  Even with power restored, there could be other issues impacting internet and cable to your home.  To report an outage, please use this form provided by Optimum specifically for Marlboro residents HERE. Optimum will then research the issue and reply to you once they have a response.

Verizon/Fios – We have been in contact with our representative who urged customers without service to report their outage by calling 1-800-VERIZON or 800-837-4966.  The representative confirmed that if cables are down, Verizon service will be restored following the restoration of power.

The Recreation Center is again open for charging and cooling until 9:00 pm this evening and again Saturday, from 9am to 4pm.  It will remain open until the vast majority of residents have power restored.  For residents without public water, a water tank with non-potable water is available at Vanderburg Park (please bring your own containers.)  JCP&L continues to offer free ice and water to residents without power at the ShopRite in Aberdeen and Marlboro.  Details on these and other services can be found in Update #5 on line and HERE.  

Thank you, and we will continue to update you are more information becomes available. 

Mayor Jon Hornik